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Privacy Policy

Questions and feedback concerning our policies are welcomed. Please contact us at:
LEA-AID, 120 Penmarc Dr, Suite 115, Raleigh NC 27603

Tel: 800-354-9669 • Fax: 919-872-6431

info@leacorp.com

LEA-AID We are committed to respecting your privacy and the security of your personal information. Our privacy policy describes the information we collect and how we use it.

Collected Information

LEA-AID may collect information, including name, address, telephone number, email address and when necessary, credit card information, when you:

  • Place an order from our catalog or on our Web site
  • Inquire about our services
  • Request a catalog
  • Are referred to us through a marketing promotion

LEA-AID also maintains the data that you provide, along with a record of your purchases, in a secure database.

Use of Information Collected

In order to provide you with the best possible service and to fulfill your order as requested, LEA-AID uses the information collected to allow us to:

  • Process and track your order
  • Provide the services you requested
  • Contact you about the status of an order
  • Send you catalogs or promotional information we believe will be of interest
  • Improve our customer service

Shared Information

LEA-AID contracts with an out-side company to provide credit card processing services. We provide this company with only the information they need to perform their service and work closely with them to ensure that your privacy is respected and protected. This company is prohibited by contract from using information provided by LEA-AID with any other individual or entity.

Shipping Policy

Shipping & Handling Charges & Delivery Times

Shipments to United States destinations are shipped F.O.B Raleigh, North Carolina, USA or LEA-AID's shipping point. Most small packages are shipped via UPS, FedEX or other common carrier. As directed by the purchaser, shipments may be made by their chosen carrier using freight collect or third party billing. Large orders and/or fragile items may be shipped by UPS Freight or FedEx Freight LTL.

Shipping charges will be based upon the size, weight and destination of the order and may incur an additional handling/ processing charge. Please contact your LEA sales representative for an estimate if desired.

Returns and Exchanges

No returns or exchanges are given except upon written authorization at LEA-AID's sole discretion. Authorized returns will be accepted if unused and returned to us within 7 days of prior authorization. Any authorized return must be in new condition, suitable for resale and with all its original parts and in original undamaged packaging and not have been used, installed, modified, rebuilt, reconditioned, repaired, altered or damaged. A 20% restocking charge will be applied to the order and shipping charges back to our facility must be prepaid. Please understand that special orders are not returnable under any conditions. Closeout inventory items are new and unused. All sales are final on closeout inventory items, no returns.

Security Policy

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

Privacy Policy

Questions and feedback concerning our policies are welcomed. Please contact us at:
LEA-AID, 120 Penmarc Dr, Suite 115, Raleigh NC 27603

Tel: 800-354-9669 • Fax: 919-872-6431

info@leacorp.com

LEA-AID We are committed to respecting your privacy and the security of your personal information. Our privacy policy describes the information we collect and how we use it.

Collected Information

LEA-AID may collect information, including name, address, telephone number, email address and when necessary, credit card information, when you:

  • Place an order from our catalog or on our Web site
  • Inquire about our services
  • Request a catalog
  • Are referred to us through a marketing promotion

LEA-AID also maintains the data that you provide, along with a record of your purchases, in a secure database.

Use of Information Collected

In order to provide you with the best possible service and to fulfill your order as requested, LEA-AID uses the information collected to allow us to:

  • Process and track your order
  • Provide the services you requested
  • Contact you about the status of an order
  • Send you catalogs or promotional information we believe will be of interest
  • Improve our customer service

Shared Information

LEA-AID contracts with an out-side company to provide credit card processing services. We provide this company with only the information they need to perform their service and work closely with them to ensure that your privacy is respected and protected. This company is prohibited by contract from using information provided by LEA-AID with any other individual or entity.

Shipping Policy

Shipping & Handling Charges & Delivery Times

Shipments to United States destinations are shipped F.O.B Raleigh, North Carolina, USA or LEA-AID's shipping point. Most small packages are shipped via UPS, FedEX or other common carrier. As directed by the purchaser, shipments may be made by their chosen carrier using freight collect or third party billing. Large orders and/or fragile items may be shipped by UPS Freight or FedEx Freight LTL.

Shipping charges will be based upon the size, weight and destination of the order and may incur an additional handling/ processing charge. Please contact your LEA sales representative for an estimate if desired.

Returns and Exchanges

No returns or exchanges are given except upon written authorization at LEA-AID's sole discretion. Authorized returns will be accepted if unused and returned to us within 7 days of prior authorization. Any authorized return must be in new condition, suitable for resale and with all its original parts and in original undamaged packaging and not have been used, installed, modified, rebuilt, reconditioned, repaired, altered or damaged. A 20% restocking charge will be applied to the order and shipping charges back to our facility must be prepaid. Please understand that special orders are not returnable under any conditions. Closeout inventory items are new and unused. All sales are final on closeout inventory items, no returns.

Security Policy

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

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